Seasonal Retail Sales Associate

the LEGO Group; Franklin (TN); Hybrid; Confidential; Part time

Benefits offered by this job

Family Leave

Life Insurance

Disability Insurance

Wellbeing program

Colleague Discount

Bonus Scheme

Hybrid work policy

Job summary

The LEGO Group in Franklin, TN is seeking seasonal, part-time Brick Specialists to deliver inspiring guest experiences. You will greet guests, handle the register, maintain displays, and assist with stockroom operations in a vibrant store environment.

Ideal candidates are energetic, customer-focused and able to work flexible hours, including weekends, with a commitment up to 25 hours per week and a potential for permanent roles for top performers.

Qualifications

• Friendly, energetic candidates for a seasonal, part-time role.
• Availability up to 25 hours per week, including at least one weekend day.
• Must be able to lift at least 30 lbs.

Responsibilities

• Greet guests and perform all cash register functions with a professional, friendly demeanor.
• Maintain a clean, safe store environment and visually appealing displays.
• Assist in stockroom receiving and stockroom maintenance per Brand Retail standards.
• Resolve guest issues and report to a manager when needed.

Skills

Guest greeting

Cash handling

Visual merchandising

Stockroom operations

Job description

Job Description

Core Responsibilities:

Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times

Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards

Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations

Resolve customer issues and report challenging situations to manager

Customer engagement

Use of promotional materials, loyalty programs

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?

Join the LEGO® Brand Retail team as a Seasonal Sales Associate (Brick Specialist) at Cool Springs Galleria Frankin, TN and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic, enthusiastic individuals to join us on a seasonal, part-time basis. We expect this position to last until 01/10/2027, subject to change based on business needs.

Exceed our guests’ expectations through fun and meaningful interactions

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)

• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and driving LEGO® Brand Retail visual standards (10%)

• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Deliver inspirational retail experiences built on LEGO Brand values

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. It’s all about a shared vision to launch inspiring products that will build the future of play. You’ll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance — and have fun while you’re doing it. LEGO® Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

Do you have what it takes to inspire and develop the builders of tomorrow?

• Communicate effectively with team members and guest.

• Process information/merchandise through the register system

• Work various hours, days, nights and weekends as business decides

• Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area

• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.

• There is potential for this to become a permanent role for excellent performers

• Must provide availability to work up to 25 hours per week including at least one weekend day with a minimum of 3 days (does not mean you’ll be scheduled for 25 hours, but 25 hours of availability must be given)

Join the LEGO® Brand Retail Team!

Compensation

The hourly wage for the position has a range of $18.40 - $19.90 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.

Your workplace – When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.