Seasonal Retail Sales Associate

Columbia Sportswear; Charlotte (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) with company match

Employee discounts

Wellness Time Off

Job summary

Columbia Sportswear is seeking a Retail Associate in Charlotte to deliver exceptional in-store experiences, assist customers with product questions, and process transactions accurately.

You will be a brand ambassador, support the store leadership team, maintain visual merchandising standards, and help create a welcoming shopping environment that drives sales.

Qualifications

• High school diploma or GED preferred.
• 2 years or less experience in a retail role.
• Experience operating inventory and POS systems.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by addressing questions and assisting with product selections and availability.
• Maintain store visual merchandising, cleanliness, and safety; restock and retrieve merchandise as needed.
• Process cash register transactions accurately and efficiently, including sales, returns, exchanges, and loyalty programs.
• Contribute to store profitability by accurately handling product flow and stock movements.

Skills

Customer service

POS systems

Inventory management

Education

High School Diploma or GED preferred

Tools

POS software

Inventory systems

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

HOW YOU'LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

EMPLOYEE BENEFITS

• At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match.
• We also offer generous employee discounts.
• Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.

EMPLOYEE REQUIREMENT

• Employees must be age 18 and have worked 1,000 hours.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.