Seasonal Retail Sales Associate

Kohl's; Asheville (NC); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Kohl's in Asheville, NC is seeking an associate to deliver exceptional customer service at the register and on the sales floor, focusing on efficient, friendly transactions and a great in-store experience.

You will greet customers, operate the cash register, process payments, and support inventory and training. A candidate needs to be 16 or older with flexible availability, including nights and weekends. Pay starts at $15.00 per hour.

Qualifications

• Excellent customer service and multi-tasking ability.
• Strong verbal and written communication.
• Must be 16 years or older; flexible for days, nights, weekends.

Responsabilités

• Greet customers, assist with products, operate cash register, and accept payments.
• Deliver fast, courteous service following store guidelines.
• Aim to meet individual goals for loyalty and credit programs.
• Support inventory accuracy and merchandise disposition.
• Assist with training for new service team members and processes.
• Participate in daily service processes like register balancing.

Connaissances

Customer service

Communication

No retail exp

Age 16+

Flexible hours

Description du poste

About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

About The Role

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.

What You’ll Do

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $15.00