Seasonal Retail Pro - Part-Time Customer Experience

Vineyard Vines; Oak Bluffs (MA); On-site; USD 29,000 - 33,000; Part time

Job summary

vineyard vines seeks a Seasonal Sales Associate (Part Time) at our Oak Bluffs store in MA. You’ll deliver friendly, knowledgeable service and help drive sales while upholding the brand promise that “Every Day Should Feel This Good.”

You’ll generate sales, build relationships with customers, support in-store events, maintain displays, and assist with training and team initiatives. Flexibility for weekends and holidays is encouraged.

Qualifications

• Strong interpersonal communication and customer service skills.
• Team focused, confident, and professional.
• Flexible schedule including holidays, weekends, and overnights.
• Passion for Vineyard Vines brand and helping customers.

Responsibilities

• Generate sales and meet goals.
• Develops and maintains relationships with top customers.
• Supports in-store event sourcing and execution.
• Maintain merchandise controls and loss prevention awareness.

Skills

Customer service

Interpersonal skills

Communication

Retail experience

Job description

Seasonal Sales Associate - Part Time - Oak Bluffs, MA

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES01888

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• Part-Time

Locations

Showing 1 location

MA Retail Oak Bluffs
Oak Bluffs, Town of, MA 02557, USA

Description

Title: Seasonal Part Time Crew Mate (Seasonal Part Time Sales Associate)
Department: Retail
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

Overview:
Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities:
--Generate Sales
-Responsible for meeting their goals/measures
-Develops and maintains relationships with top customers
-Supports in-store event sourcing and execution

--Customer Experience
-Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
-Leads the store in email capture and educating new associates on best practices
-Ensures the customer wish list is always current with customers being notified when product arrives.

--Crew Development
-Assists with training new associates
-Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
-Helps in recruiting and referring top talent for the store’s teams
-Supports store and team-building activities with the management team

--Operations
-Maintains efficient merchandise controls
-Maintains loss prevention awareness at all times
-Helps maintain a clean and tidy store environment

--Merchandising
-Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
-Contributes to weekly product feedback

Requirements:
-Strong interpersonal communication and customer service skills
-Team focused, confident, and professional
-Creative, adaptable, entrepreneurial and driven by integrity
-Strong verbal and written skills
-Ability to perform effective selling techniques to achieve sale and repeat business
-Ability to work a flexible schedule including holidays, overnights, weekends
-A passion for making people happy
-Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
-Accuracy and attention to detail.
-Ability to effectively receive and communicate feedback
-Positive outlook
-Excited to get to know our product inside and out in order to offer style advice and help customers
-Outgoing, friendly & personable with a positive attitude
-Customer Service-oriented experience preferred but not necessary
-Passion for the vineyard vines brand

Salary Range: $21.00- $24.00/hour

*Housing not provided on behalf of the organization

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.