Seasonal Retail Pro: Customer Experience & Flex Shifts

The TJX Companies, Inc.; Knoxville (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. seeks a store associate to deliver outstanding customer service, process transactions accurately, and support merchandising and safety standards. You may be cross-trained to assist in multiple areas and contribute to a positive store culture.

Successful candidates communicate well, handle multiple tasks, and can lift items as needed. Retail experience is preferred and a flexible schedule is required to meet business needs.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Willingness to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes in direction.
• Capable of lifting heavy objects with or without accommodation.
• Effective collaboration with peers and supervisors; retail experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following service principles.
• Accurately ring purchases/returns and manage transactions per procedures.
• Promote credit and loyalty programs; maintain store merchandising standards.
• Prepare merchandise for the floor and maintain cleanliness and safety.
• Support store recovery, shrink reduction goals, and safety initiatives.
• Other duties as assigned by store leadership.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. seeks a store associate to deliver outstanding customer service, process transactions accurately, and support merchandising and safety standards. You may be cross-trained to assist in multiple areas and contribute to a positive store culture.

Successful candidates communicate well, handle multiple tasks, and can lift items as needed. Retail experience is preferred and a flexible schedule is required to meet business needs.