Seasonal Retail Hero: Fast-Paced Customer Service

Holiday Oil Co.; Midvale (UT); On-site; USD 20,664 - 23,419; Full time

Job summary

Holiday Oil Co. in Utah is seeking a Sales Associate to assist customers, operate the cash register, stock merchandise, and keep the store clean and safe.

The role requires excellent customer service, attention to detail, and the ability to work in a fast-paced environment. You will greet customers, process transactions, manage stock, monitor fuel pumps, and follow safety procedures, including age verification for restricted products.

Qualifications

• Must be 21 years of age or older.
• Familiarity with electronic equipment, including cash registers and other POS systems.
• Basic math skills and proficiency in using computers.
• Effective communication skills and a strong customer focus.
• Ability to collaborate with the team to manage workload and pace effectively.
• Willingness to learn about store processes, products, and services.
• Ability to remain composed in confrontational situations.
• Capability to work in a high-volume, sometimes high-pressure environment.
• Flexibility to work a schedule that includes Sunday through Saturday. Availability to open and close the store as needed.
• Must be able to work in cold environments, such as outdoor cold weather and indoor coolers.
• Must also be able to work in heat during the summer months to perform outdoor duties.

Responsibilities

• Greet and assist customers in a friendly manner
• Accurately process transactions using the cash register and handle payments
• Stock shelves and coolers with merchandise
• Maintain cleanliness of the store, including the sales floor, restrooms, and fuel pumps
• Monitor fuel pumps and assist customers as needed
• Follow safety and security procedures, including age verification for restricted products
• Handle customer inquiries and resolve complaints professionally

Skills

Customer service

Cash register / POS

Basic math

Communication

Teamwork

Learning willingness

Physically capable

Adaptability

Schedule flexibility

Education

High school diploma or equivalent

Tools

POS systems

Job description

Holiday Oil Co. in Utah is seeking a Sales Associate to assist customers, operate the cash register, stock merchandise, and keep the store clean and safe.

The role requires excellent customer service, attention to detail, and the ability to work in a fast-paced environment. You will greet customers, process transactions, manage stock, monitor fuel pumps, and follow safety procedures, including age verification for restricted products.