Seasonal Retail FJ Commission Associate - Jefferson Mall

JCPenney; Louisville (KY); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee discount

Commission program

Job summary

JCPenney is seeking a Seasonal Retail Fine Jewelry Commission Associate to support customers in the Louisville, KY Fine Jewelry department during the holiday peak. You will help customers understand product details and how to use pieces to enrich their lives.

Educating customers, maintaining appealing displays, replenishing stock, and leveraging commission on select merchandise will be key. The role emphasizes service, teamwork, and a strong customer-first mindset.

Qualifications

• Results: drive sales, profit, or customer service with efficient, effective work.
• Ownership: provide great customer service and take accountability.
• Intensity: proactively improve the customer experience with energy and urgency.

Responsibilities

• Educates customers on jewelry products and how they work or are best used.
• Assists customers to make their experience great by listening, helping, educating and ensuring they return.
• Maintains and improves product presentation after customers explore the merchandise.
• Replenishes products and ensures styles and sizes are available for customers.

Skills

Customer service

Sales

Product presentation

Job description

Seasonal Retail Fine Jewelry Commission Associate in Fine Jewelry's role is important to ensure that we have plenty of hands‑on deck to serve our customers in fine jewelry during the busy holiday peak! Bring your skills with the fundamentals of jewelry professionalism and let them work for you at JCPenney! You can get to know the products and help educate the customer on how your merchandise can enrich their lives.

Primary Responsibilities

• Educates customers. Your merchandise can get complicated, and customers need your help in understanding how things work or how they are best used. You love teaching them these things and seeing that smile on their face!
• Assists customers - You seek out customers and do whatever you can to make their experience great. You listen, you help, you educate, and you make them want to come back!
• Maintains product presentation - You are always making improvements to how the merchandise is displayed after the customer has taken time to explore all our great products!
• Replenishes products - You have your finger on the pulse of the customer; you know when merchandise is getting low, and you know just where to get more to ensure all our customers have the styles and sizes they need!

Core Competencies & Accomplishments

• Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency

In addition to a competitive wage, this position offers 1% commission on sales of qualified merchandise and a 10% commission for Service and Care plans.

What you get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $12.00/Hr -USD $12.00/Hr.