Seasonal Retail Fan Experience Associate

Rally House; Westland (MI); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House in Westland, MI seeks a Teammate to deliver an engaging guest experience while supporting sales, merchandising, and store operations. This temporary seasonal position emphasizes teamwork, energy, and a positive, brand-aligned environment.

You will help create a welcoming atmosphere, execute daily tasks, and follow playbooks to ensure great results during peak periods. Availability and initiative are valued traits for this role.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.

Skills

Teamwork

Communication

Sports enthusiasm

Time management

Job description

Rally House in Westland, MI seeks a Teammate to deliver an engaging guest experience while supporting sales, merchandising, and store operations. This temporary seasonal position emphasizes teamwork, energy, and a positive, brand-aligned environment.

You will help create a welcoming atmosphere, execute daily tasks, and follow playbooks to ensure great results during peak periods. Availability and initiative are valued traits for this role.