Seasonal Retail Associate: World-Class Service

The Paper Store; Ramsey (NJ); On-site; USD 22,000 - 23,000; Full time

Job summary

The Paper Store in Ramsey, NJ is seeking a Seasonal Sales Associate to deliver world class service, meet sales goals, and maintain merchandising standards in a fast-paced retail environment.

You will greet customers, explain product features, operate the POS, stock shelves, and uphold store procedures while maintaining a polished appearance and professional demeanor. This role requires flexibility for nights, weekends, and holidays, and a focus on teamwork and customer satisfaction.

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work flexible schedule including nights, weekends, and holidays.
• Ability to multitask while focusing on customers and business needs.
• Ability to stand for long periods of time.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
• Greet and welcome every customer warmly and with enthusiasm
• Understand customer needs by asking open-ended questions
• Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
• Suggest additional items to build onto sales by utilizing effective selling techniques
• Thank the customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
• Build customer loyalty by being friendly, attentive and respectful of customers
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
• Professional presentation in attire, demeanor, appearance and compliance to company dress code
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
• Consistently capture accurate and valid customer information at the POS
• Maintain awareness of all current promotions and process them correctly at the Point of Sale
• Enthusiastically participate in training and development as required utilizing all training resources
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors
• Merchandise product following company visual guidelines and visual standards
• After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
• Maintain store maintenance and cleanliness standards
• Complete all other tasks as directed by store management in assigned time frame
• Comply with all company policies and procedures

Skills

Customer service

Sales

Teamwork

Communication

Tools

POS systems

Microsoft Office

Job description

The Paper Store in Ramsey, NJ is seeking a Seasonal Sales Associate to deliver world class service, meet sales goals, and maintain merchandising standards in a fast-paced retail environment.

You will greet customers, explain product features, operate the POS, stock shelves, and uphold store procedures while maintaining a polished appearance and professional demeanor. This role requires flexibility for nights, weekends, and holidays, and a focus on teamwork and customer satisfaction.