Seasonal Retail Associate Store 4307

Music & Arts; Mesa (AZ); On-site; USD 16,531 - 20,664; Part time

Job summary

Music & Arts in Mesa, Arizona is looking for a seasonal sales associate to provide excellent customer service during peak season. You will assist customers with renting and purchasing instruments while embodying Music & Arts' commitment to a customer-first experience.

This position requires strong teamwork skills, flexibility in scheduling, and a passion for music and service. If you're looking to enrich the musical journey for others, consider applying!

Qualifications

• Excellent customer service skills are required.
• Ability to handle challenging situations calmly.
• Must be flexible with working hours, including evenings and weekends.

Responsibilities

• Demonstrate outstanding customer service.
• Assist customers with rentals and purchases.
• Restock products in the store.

Skills

Customer service commitment

Ability to work under pressure

Teamwork

Flexibility with schedule

Job description

Music & Arts helps musicians start their journey to fill the world with music. We are looking for customer‑centric individuals who want to join our team this peak season. As a seasonal sales associate, you will help customers rent, purchase and repair instruments. You will play a key role in our Customer First value and make sure customers have a great experience in our stores.

Essential Functions (not all-inclusive)

• Demonstrate outstanding customer service to each and every customer
• Work as a team in a retail environment
• Assist with sales and rentals to meet or exceed goals
• Assist customers with the rental process and provide correct products
• Restock products on fixtures and store displays
• Additional Duties as Assigned.

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers – a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Skills, Experience and Education

• A strong commitment to customer service
• The ability to work under pressure and handle challenging situations
• The ability to work as part of a team
• Must be able to work a flexible schedule including evenings, weekends, and some holidays

Preferred:

• Familiarity with the school music program and one or more instruments

Physical Requirements

• Regularly required to stand
• Frequently required to walk, reach with hands and arms, and stoop, kneel, crouch, or crawl
• Occasionally required to sit, climb stairs or a ladder
• Must be able to lift and/or move up to 20 pounds
• The job is typically performed under comfortable working conditions; occasionally required to complete tasks outdoors for short periods of time

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‑818‑735‑8800 ext. 2862 or by sending an email to [e-mail].