Seasonal Retail Associate: Holiday Sales & Service

Five Below; Cincinnati (OH); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to join our busy holiday season in Cincinnati. You will greet customers, answer questions, and help keep the floor stocked while delivering fast, friendly service.

This position starts at $11.00 per hour and offers flexible scheduling with day, evening, and weekend shifts to meet store needs. You’ll work with a energetic team in a fun, fast-paced environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Learn procedural knowledge through on‑the‑job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and customer feedback.
• Support team and company goals: Collaborate with the team to achieve store objectives and maintain a positive work environment.

Skills

Customer service

Cash handling

Communicator

Sales skills

Job description

Five Below is seeking part-time Seasonal Sales Associates to join our busy holiday season in Cincinnati. You will greet customers, answer questions, and help keep the floor stocked while delivering fast, friendly service.

This position starts at $11.00 per hour and offers flexible scheduling with day, evening, and weekend shifts to meet store needs. You’ll work with a energetic team in a fun, fast-paced environment.