Seasonal Retail Associate: Flexible Hours & Collectibles

Pop Mart; Costa Mesa (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly compensation

Product training

Inclusive team environment

Holiday season experience

Job summary

POP MART in Costa Mesa, CA is hiring Seasonal Sales Associates to deliver the POP MART shopping experience during the holiday season. You will greet customers, share product stories, recommend collectibles, and help shoppers discover items they love in a fast-paced store environment.

This temporary role offers hands-on brand training, opportunity for extended employment based on performance, and a supportive team dedicated to service, merchandising, and store operations.

Qualifications

• Must be at least 18 years of age.
• Strong customer service and ability to create positive shopping experiences.
• Excellent communication and interpersonal skills with diverse customers.
• Ability to work in a fast-paced, high-energy retail environment.
• Flexible availability including mornings, evenings, weekends, holidays.

Responsibilities

• Greet shoppers and build genuine connections while delivering friendly, knowledgeable service.
• Share product knowledge, character stories and excitement for POP MART collectibles.
• Provide personalized recommendations and engage customers to find items they’ll love.
• Promote key products, new releases, Blind Boxes, MEGA collectibles, and accessories.
• Process transactions accurately using point-of-sale systems.
• Maintain a clean, organized store reflecting POP MART brand standards.
• Assist with merchandising, replenishment, shipment processing, and inventory.
• Support inventory accuracy and loss-prevention procedures.
• Manage customer flow and product launches while maintaining a welcoming environment.
• Collaborate with leadership and team members to meet daily needs during peak season.

Skills

Customer service

Communication

Teamwork

Adaptability

Learning product information

Bilingual

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

POP MART in Costa Mesa, CA is hiring Seasonal Sales Associates to deliver the POP MART shopping experience during the holiday season. You will greet customers, share product stories, recommend collectibles, and help shoppers discover items they love in a fast-paced store environment.

This temporary role offers hands-on brand training, opportunity for extended employment based on performance, and a supportive team dedicated to service, merchandising, and store operations.