Seasonal Retail Associate: Fast Service & Perks

Kohl's; Annapolis (MD); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Job summary

Kohl's is hiring for a customer service associate to deliver friendly, efficient experiences at the point of sale. You will greet customers, operate the register, handle payments and assist with product queries in a fast-paced environment.

The role emphasizes teamwork, adaptability and adherence to Kohl’s brand standards. Flexible shifts including days, nights, weekends, and holidays are available, with opportunities to support training and inventory processes.

Qualifications

• Excellent customer service skills and ability to multi-task with attention to detail.
• Verbal and written communication skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.
• Preferred: client-facing retail or service industry experience.

Responsibilities

• Greet customers, assist with products, operate a cash register, scan items, bag merchandise and handle payments.
• Accurately and efficiently execute POS and customer service standards with courteous, friendly, fast service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through POS and merchandise disposition practices.
• Support training for new hires on the service team and POS procedures.
• Participate in daily service processes (register balancing, change orders, replenishing supplies).

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

No retail experience required

Age 16+

Flexible availability

Client facing experience (preferred)

Job description

Kohl's is hiring for a customer service associate to deliver friendly, efficient experiences at the point of sale. You will greet customers, operate the register, handle payments and assist with product queries in a fast-paced environment.

The role emphasizes teamwork, adaptability and adherence to Kohl’s brand standards. Flexible shifts including days, nights, weekends, and holidays are available, with opportunities to support training and inventory processes.