Seasonal Retail Associate: Fan Experience & Merch Ops

Rally House; Frisco (TX); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House in Frisco, TX is hiring a temporary seasonal Teammate to deliver a welcoming and engaging shopping experience. You will support sales, merchandising, and operations through teamwork, attention to detail, and initiative, helping create a fun, high-energy environment for fans.

The role emphasizes customer service, following playbooks, loss prevention, and safety guidelines while maintaining clean fixtures and on-hand product organization.

Qualifications

• Clear and effective communication skills.
• Enthusiastic attitude with a passion for sports and retail.
• Time management skills with the ability to prioritize tasks.
• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.

Skills

Communication

Customer service

Time management

Team player

Job description

Rally House in Frisco, TX is hiring a temporary seasonal Teammate to deliver a welcoming and engaging shopping experience. You will support sales, merchandising, and operations through teamwork, attention to detail, and initiative, helping create a fun, high-energy environment for fans.

The role emphasizes customer service, following playbooks, loss prevention, and safety guidelines while maintaining clean fixtures and on-hand product organization.