Seasonal Retail Associate - Family-Focused Customer Hero

Carter's, Inc.; Hilliard (OH); Hybrid; USD 14,000 - 17,000; Full time

Benefits offered by this job

30% discount on Carter's brands

Mental health benefits

Referral bonuses

Education assistance

Job summary

Carter's, Inc. is seeking a Seasonal Associate in Ohio to greet customers, share product knowledge, and help with checkout in a fast-paced retail setting. You'll support stock replenishment and store upkeep while promoting promotions and loyalty programs to families.

This role emphasizes friendly, proactive service and teamwork to ensure a positive shopping experience. As part of our inclusive team, you’ll balance multiple tasks, assist with omnichannel needs, and uphold safety and store

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Job description

Carter's, Inc. is seeking a Seasonal Associate in Ohio to greet customers, share product knowledge, and help with checkout in a fast-paced retail setting. You'll support stock replenishment and store upkeep while promoting promotions and loyalty programs to families.

This role emphasizes friendly, proactive service and teamwork to ensure a positive shopping experience. As part of our inclusive team, you’ll balance multiple tasks, assist with omnichannel needs, and uphold safety and store