Seasonal Retail Associate: Customer Service Pro

JCPenney; Silverdale (WA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking a Seasonal Retail Associate to assist customers, maintain appealing merchandising, and support store operations during peak periods. This seasonal role involves helping shoppers on the sales floor and at the register, ensuring a positive shopping experience and up-to-date product displays.

The position offers a defined employment period with potential for additional compensation during holidays, and eligibility for associate discounts and benefits where applicable.

Qualifications

• Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Responsibilities

• Assists customers: You seek out customers and do whatever you can to make their experience great from the sales floor to the register. You listen, you help, and you make them want to come back!
• Adjusts to customer flow: You are always on the move and available to provide assistance to customers or your co-workers.
• Maintains product presentation: You are always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products!
• Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you know just where to get more to ensure all of our customers have the styles and sizes they need.
• Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.

Job description

JCPenney is seeking a Seasonal Retail Associate to assist customers, maintain appealing merchandising, and support store operations during peak periods. This seasonal role involves helping shoppers on the sales floor and at the register, ensuring a positive shopping experience and up-to-date product displays.

The position offers a defined employment period with potential for additional compensation during holidays, and eligibility for associate discounts and benefits where applicable.