Seasonal Retail Associate – Customer Service & Gear Expert

Academy Sports + Outdoors; Burlington (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Academy Sports + Outdoors is seeking store team members to enhance the customer experience by helping customers find gear and answering questions. You will support sales, cashier, merchandising, and receiving duties while keeping pricing accurate and store displays well-maintained.

The role requires a friendly, high-energy approach in a fast-paced environment, with opportunities to learn new processes and grow within the company.

Qualifications

• High school diploma or GED preferred.
• Previous related work experience preferred.
• Ability to learn and adapt to a wide range of processes and procedures.
• Engaging customer service skills with good listening and speaking.
• Basic math skills and ability to read/write instructions.

Responsibilities

• Assist customers in-store, helping them find gear and answering questions.
• Support customers in sales, cashier, merchandising, and receiving duties.
• Ensure pricing and signage are correct and store displays are maintained.
• Maintain merchandise organization and keep store areas ready for customers.

Skills

Customer Service

Retail Knowledge

Cashier Skills

Teamwork

Education

High School Diploma or GED

Job description

Academy Sports + Outdoors is seeking store team members to enhance the customer experience by helping customers find gear and answering questions. You will support sales, cashier, merchandising, and receiving duties while keeping pricing accurate and store displays well-maintained.

The role requires a friendly, high-energy approach in a fast-paced environment, with opportunities to learn new processes and grow within the company.