Seasonal Retail Associate — Customer Service

Zymtronix Catalytic Systems Inc; City of Ithaca (NY); On-site; USD 22,000 - 25,000; Part time

Job summary

Cornell Retail Services is seeking a Temporary Holiday Retail Associate to join our campus store team in Ithaca, NY. This seasonal role supports busy retail periods with a focus on customer service, product knowledge, and a smooth checkout experience.

The position is onsite, part-time, with up to 30 hours per week and a $17.00/hour rate. Training provided; no visa sponsorship. Join a dynamic team during the university’s peak holiday season.

Qualifications

• Pleasant and approachable personality with strong customer service skills.
• Comfortable using computers and retail systems.
• Excellent oral and written communication skills.
• Ability to occasionally climb ladders.
• Ability to lift or move up to 50 pounds when needed.
• Ability to stand for extended periods.
• Previous retail or customer service experience is preferred, but not required as training is provided.

Responsibilities

• Sales and Service – Welcome customers and guests with a friendly attitude, actively assist them, provide product information and guidance, and ensure every customer enjoys a high-quality experience.
• Point of Sale Support – Operate cash registers, assist customers with checkout, and follow proper cash handling procedures.
• Inventory and Order Fulfillment – Receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and occasionally handle seasonal or perishable goods.
• Customer Care – Support both digital and in-store shopping experiences by assisting with customer inquiries and providing timely, helpful responses.

Skills

Customer service

Communication

Computers

Retail systems

Teamwork

Punctuality

Tools

Cash register systems

Job description

Cornell Retail Services is seeking a Temporary Holiday Retail Associate to join our campus store team in Ithaca, NY. This seasonal role supports busy retail periods with a focus on customer service, product knowledge, and a smooth checkout experience.

The position is onsite, part-time, with up to 30 hours per week and a $17.00/hour rate. Training provided; no visa sponsorship. Join a dynamic team during the university’s peak holiday season.