Seasonal Retail Associate - Customer Experience Pro

Winners Merchants International, L.P.; Elko (NV); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) contributions

Paid holidays

Job summary

Winners Merchants International, L.P. in Elko, NV is seeking a Retail Associate to deliver exceptional customer service and maintain a clean, organized store environment. You may be cross-trained in multiple areas to support the business and will follow all policy guidelines.

Responsibilities include handling purchases/returns, promoting loyalty programs, and upholding merchandising standards while assisting customers and peers across shifts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed to support business needs.
• Ring customer purchases/returns accurately and count change back to customer per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for sale floor.
• Participate in store recovery and maintain cleanliness throughout the store.
• Support shrink reduction goals and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptable to direction

Team collaboration

Retail experience

Job description

Winners Merchants International, L.P. in Elko, NV is seeking a Retail Associate to deliver exceptional customer service and maintain a clean, organized store environment. You may be cross-trained in multiple areas to support the business and will follow all policy guidelines.

Responsibilities include handling purchases/returns, promoting loyalty programs, and upholding merchandising standards while assisting customers and peers across shifts.