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Columbia Sportswear Company in Portland seeks a Retail Associate to deliver exceptional in-store experiences. You will assist customers, answer questions, demonstrate merchandise, and make product recommendations while supporting brand values and teamwork.
You will maintain store standards, handle cash transactions, restock, and ensure safety. Availability for a flexible retail schedule and being 16 years or older are required; high school diploma preferred but not required.
Columbia Employee Store - Portland 14100 NW Science Park Drive Portland, OR 97229 $17 per hour Hiring 16+ years old Total Rewards: Comprehensive Medical with FSA/HSA options, Dental, Vision, and well-being plans, 401(k) participation with company matching Wellbeing Support: Routine Time Off, Wellness Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more! Community Impact: We give back with paid Culture and Community Hours and Volunteer Hours to support your passions! Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses. Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role, you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.
Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all‑inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.
Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.
Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands — Columbia®, Mountain Hardwear®, SOREL® and prAna® — complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.