Seasonal Retail Associate

Columbia Sportswear Company; Queenstown (MD); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan with company match

Wellness Time Off

Flexible schedule

Job summary

Columbia Sportswear Company in Queenstown, MD is seeking a Retail Associate to greet customers, answer questions, and recommend products that fit their needs. You will help maintain store standards, operate the POS system, and ensure a smooth checkout experience.

This role requires a willingness to work a flexible retail schedule, be at least 16 years old, and deliver friendly, efficient service while supporting store leadership and our brand values.

Qualifications

• No specific education required (HS diploma or GED preferred).
• 2 years or less of experience in a similar role.
• Experience operating inventory and POS systems and retail software.

Responsibilities

• Provide exceptional customer service by addressing questions and recommending products.
• Maintain store standards for merchandising, cleanliness, and safety.
• Perform all cash register transactions accurately and efficiently.
• Assist with stock handling and product flow to support store profitability.

Skills

Inventory and POS systems

Retail software tools

Tools

POS hardware

Job description

Text “JOBS” to [phone] (United States) or [phone] (Canada) to apply by phone with Columbia’s hiring assistant

ABOUT THE POSITION

Location: 402B Outlet Center Drive

Queenstown, MD 21658

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.”

HOWYOU’LLMAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
  

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Pay Range: $16.00 - $23.04Expected Pay Range for Hire: $16.00 - $17.00*Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.At Columbia Sportswear Company, we’re proud to offer temporary employees benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.