Seasonal Retail Associate

columbiasportswearcompany; Lake Buena Vista (FL); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Flexible work schedules

Wellness time off

Employee discounts on brands (Columbia

Employee Assistance Programs (EAP)

401k with company match

Generous employee discounts

Wellness Time Off for temporary staff

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences and act as a brand ambassador. You will engage customers, demonstrate products, and provide informed recommendations while supporting store standards and dynamic schedules.

Eligible candidates are 18+, with up to 2 years of retail experience. Proficiency with POS and inventory software is expected; high school diploma preferred.

Qualifications

• No specific education required, High School Diploma or GED preferred.
• 2 or fewer years of experience in a similar role.
• Ability to operate POS systems and inventory tools; experience with retail software helpful.
• Must be 18 years of age or older.

Responsibilities

• Provide exceptional customer service by addressing questions or issues about product features, benefits and availability; understand customer needs and suggest suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from sales floor or stock room.
• Process all cash register transactions efficiently and accurately (sales, returns, exchanges, loyalty program).
• Contribute to store profitability by handling product flow accurately and efficiently.

Skills

Customer service

Retail problem solving

Education

High School Diploma or GED preferred

Tools

POS systems

Inventory systems

Job description

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork.

How You'll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

You Have

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 18 years of age or older

Job Conditions

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
Occasionally requires the ability to work in a place.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Benefits & Perks

• Flexible work schedules with opportunities for advancement.
• Wellness time off to support your health and wellness journey
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Through our 401k plan plus a generous company match.
• Generous employee discounts.
• Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.

Employees must be age 18 and have worked 1,000 hours.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.