Seasonal Retail Associate

Columbia Sportswear Company; Gilroy (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Employee Discounts

Wellness Time Off

Employee Assistance Program (EAP)

Flexible schedules

Job summary

Columbia Sportswear Company is hiring a Retail Associate to deliver exceptional customer service and drive sales on the sales floor. You will assist customers with product questions, demonstrate merchandise, and process transactions at the register while maintaining visual standards and cleanliness.

You will work with a dynamic team to stock merchandise, support the loyalty program, and help create an engaging shopping environment.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 years or less of work experience in a position or specialization.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
• Engage with consumers to understand their needs and preferences and explain merchandise
• Maintain store standards for visual merchandising, cleanliness, and safety
• Retrieve merchandise from the sales floor, stock room, or other inventory locations
• Perform all required cash register transactions (sales, returns, exchanges) accurately
• Contribute to store profitability by handling product flow efficiently.

Skills

Customer service

POS systems

Inventory management

Education

High School Diploma or GED

Job description

$18.00 per hour

Hiring 16 + years old

Flexible work schedules with opportunities for advancement.

Wellness time off to support your health and wellness journey

Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.

Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!

Fun, engaging, energetic team focused on helping you grow!

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

HOW YOU’LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
• engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.)
• Maintain store standards for visual merchandising, cleanliness, and safety
• retrieve merchandise from the sales floor, stock room, or other inventory locations
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently

YOU HAVE

No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in a position or specialization. Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. 16 years of age or older

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

Hiring Range: $18.00 - $19.00

*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.

At Columbia Sportswear Company, we’re proud to offer temporary employees benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.