Seasonal Rental Delivery Lead - Telluride

Ski Butlers; Telluride (CO); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Free Alterra Employee Pass

Discounts on Ikon Pass

Subsidized housing in Mountain Village

Telluride Ski Resort Pass

40% discounts on gear

Zusammenfassung

Ski Butlers is hiring a Team Leader - Rental Delivery for Telluride. This seasonal role involves opening/closing the shop, leading shifts, planning routes and handling guest communications to ensure top-notch service.

Weekend/holiday work is required, with morning and evening shifts. Subsidized housing may be available for selected new hires, and the position offers a supportive environment within Alterra Mountain Company’s family of destinations.

Qualifikationen

• Weekend and holiday work required.
• No previous experience required.
• Shifts include morning and evening blocks.

Aufgaben

• Open and close the shop daily.
• Lead pre- and post-shift team meetings and set shift expectations.
• Plan delivery routes, support calls and pickups for the current/upcoming shift.
• Respond to customer inquiries via phone, text, email and voicemails promptly.
• Dispatch ski technicians on reactive support calls.
• Ensure brand standards: uniforms, vans, equipment, shop cleanliness.
• Prepare the next shift for success and continuity.
• Upsell to guests via phone/text during predelivery communication.

Kenntnisse

Customer service

Leadership

Communication

Jobbeschreibung

Ski Butlers is hiring a Team Leader - Rental Delivery for Telluride. This seasonal role involves opening/closing the shop, leading shifts, planning routes and handling guest communications to ensure top-notch service.

Weekend/holiday work is required, with morning and evening shifts. Subsidized housing may be available for selected new hires, and the position offers a supportive environment within Alterra Mountain Company’s family of destinations.