Seasonal PT Client Associate UTC La Jolla

TravisMathew Company; San Diego (CA); Presencial; USD 23 000 - 25 000; Tempo integral

Resumo da oferta

TravisMathew is seeking a Client Associate to maintain exceptional in-store sales and service, promoting a sales culture and achieving KPIs. You will connect with clients, develop repeat customers, and stay current on apparel fit and seasonal lines.

Participation in events and CRM activities will help drive repeat business and brand loyalty. Ideal candidates will have at least 1 year in client services, strong communication, and the ability to work weekends, evenings, and holidays in a retail

Qualificações

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours including weekends and evenings.

Responsabilidades

• Instill an approachable, efficient sales and service focus on the floor to meet sales goals.
• Connect with in-store clients and build repeat customer relationships.
• Maintain in-depth knowledge of apparel fit, fabric, and seasonal lines.
• Participate in-store events and CRM activities to drive repeat business.
• Adhere to client service standards and company policies.
• Foster a friendly environment for all guests and teamwork.
• Keep store clean and organized on floor and stock space.

Conhecimentos

Customer service

Communication

Teamwork

Flexibility with hours

Independent decision making

Ferramentas

POS systems

Microsoft Office

Descrição da oferta de emprego

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or elevate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team.

TravisMathew is an Equal Employment Opportunity

16.80 - 17.65 - 18.50 USD Hourly