Seasonal Pop Culture Retail Associate - Create Joy

POP MART Americas Inc.; Tacoma (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly pay

Comprehensive onboarding and product培训

Collaborative team environment

Opportunities for potential permanent?

Job summary

POP MART Americas Inc. in Tacoma, WA is seeking enthusiastic Seasonal Sales Associates. You will greet shoppers, share product knowledge, and guide customers to finds they love during the holiday peak.

This temporary role supports stock, merchandising, and cash handling with a focus on delivering a memorable POP MART experience. Ideal candidates bring strong customer-service skills, teamwork, and the ability to adapt to a fast-paced retail environment.

Qualifications

• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills with diverse customers.
• Ability to learn product information, POS systems, and retail operating procedures.

Responsibilities

• Deliver an exceptional customer experience by greeting shoppers, building genuine connections, and providing friendly, knowledgeable service.
• Bring the POP MART brand to life by sharing product knowledge, character stories, and excitement for our collectible art toys.
• Help customers discover products they'll love through personalized recommendations and thoughtful engagement.
• Support store sales goals by promoting key products, new releases, Blind Boxes, MEGA collectibles, and accessories.
• Process customer transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized, visually appealing store that reflects POP MART's brand standards.
• Assist with merchandising, product replenishment, shipment processing, and stockroom organization.
• Support inventory accuracy and follow established procedures for merchandise handling and loss prevention.
• Help manage customer traffic, lines, and product launches while maintaining a safe and welcoming shopping environment.
• Collaborate with store leadership and fellow team members to meet daily operational needs, especially during peak holiday shopping periods.

Skills

Customer service

Communication

Teamwork

Retail operations

Education

High school diploma

Job description

POP MART Americas Inc. in Tacoma, WA is seeking enthusiastic Seasonal Sales Associates. You will greet shoppers, share product knowledge, and guide customers to finds they love during the holiday peak.

This temporary role supports stock, merchandising, and cash handling with a focus on delivering a memorable POP MART experience. Ideal candidates bring strong customer-service skills, teamwork, and the ability to adapt to a fast-paced retail environment.