Seasonal Pool Attendant

Tier1usa; Charlotte (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Certification and Training provided

Flexible scheduling options

Employee assistance program

First job experience

Job summary

Swim Club Management Group in Charlotte, NC is seeking seasonal Deck Attendants to join our team. You will maintain a clean, welcoming pool environment, assist guests, and support lifeguards to ensure safety and compliance with pool rules.

This role requires flexible summer hours, including weekends and holidays. Training and certifications are provided, and a strong emphasis is placed on safety, service, and teamwork. Eligible to work in the United States is required.

Qualifications

• Previous customer service experience preferred.
• Strong verbal and written communication skills are essential.
• Flexible availability including days, evenings, and weekends.
• Ability to work outdoors for extended periods.
• Strong attention to detail and ability to follow directions.

Responsibilities

• Keep the pool deck, restrooms, and surrounding areas clean and organized.
• Sweep, mop, hose down surfaces, and wipe tables and chairs.
• Skim the pool surface and remove debris as directed.
• Help keep walkways clear and free of hazards.
• Replace safety flags and signage as needed.
• Monitor facility conditions and report maintenance or safety concerns promptly.
• Hand out towels and assist guests with seating.
• Answer guests’ questions about pool rules and amenities.
• Provide friendly and respectful customer service to all guests.
• Support lifeguards and facility staff in maintaining pool rules.
• Help with opening and closing tasks.
• Follow all company policies, procedures, and safety guidelines; wear required uniform.
• Attend required meetings or training sessions.
• Complete other tasks as assigned by your supervisor.

Skills

Customer service

Communication skills

Outdoor work

Attention to detail

Flexible scheduling

Job description

Seasonal Pool Attendant Swim Club Management Group

Address Charlotte, NC 28208, USA

Compensation $14.50 - $16.50/hour

Description

Swim Club Management Group is looking for seasonal Deck Attendants to join our growing team! Swim Club Management Group provides comprehensive pool management, staffing, and renovation services for commercial properties. At Swim Club Management Group our purpose is to inspire and create happier and healthier moments. As a Deck Attendant, you will play a key role in supporting this mission by maintaining a clean, safe, and welcoming pool environment through daily facility upkeep, monitoring pool areas for cleanliness and safety concerns, ensuring equipment and amenities are in good working order, and providing friendly, responsive service to guests.

ESSENTIAL RESPONSIBILITIES

• Keep the pool deck, restrooms, and surrounding areas clean and organized.
• Sweep, mop, hose down surfaces, and wipe tables and chairs.
• Skim the pool surface and remove debris as directed.
• Help keep walkways clear and free of hazards.
• Replace safety flags and signage as needed.
• Monitor facility conditions and report maintenance or safety concerns promptly.
• Hand out towels and assist guests with seating.
• Answer guests’ questions about pool rules and amenities.
• Provide friendly and respectful customer service to all guests.
• Support lifeguards and facility staff in maintaining pool rules.
• Help with opening and closing tasks.
• Follow all company policies, procedures, and safety guidelines; wear required uniform.
• Attend required meetings or training sessions.
• Complete other tasks as assigned by your supervisor.

SKILLS AND QUALIFICATIONS

• Previous customer service experience preferred.
• Strong verbal and written communication skills.
• Flexible availability, including days, evenings, and weekends.
• Ability to work outdoors for prolonged periods.
• Strong attention to detail and ability to follow directions.

SCHEDULING REQUIREMENTS

• Flexible availability required, including early mornings, evenings, weekends, and potential overtime based on business needs.
• Weekend and holiday availability during the summer season is essential.
• Deck Attendants are expected to work key summer holidays and surrounding weekends, including: Memorial Day Weekend, Juneteenth, Fourth of July, and Labor Day Weekend.

BENEFITS

• By joining the Swim Club Management Group team you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include:
• Company-Sponsored Certification and Training
• Flexible Scheduling Options
• Employee Assistance Program
• Great opportunity to gain first job experience

LOCATION

Swim Club Management Group supports multiple pool locations throughout the area. Deck Attendants are assigned to a specific pool location for the season. Assignments are based on staffing needs, your availability, and preferred locations when possible.

Swim Club Management Group is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.