Seasonal - Part Time Retail Associate

Columbia Sportswear; Centralia (WA); On-site; USD 51,577,000 - 74,272,000; Full time

Benefits offered by this job

Flexible schedule

Wellness time off

Employee discounts

EAP program

Team-focused environment

Job summary

Columbia Sportswear Company in Centralia Outlets seeks a Retail Associate to deliver outstanding customer service, answer questions, and recommend products on the sales floor.

You will support store leadership with merchandising and checkout efficiency, maintain visual standards, and help create a welcoming, energetic environment that reflects the Columbia brand.

Qualifications

• No specific education required (high school diploma or GED preferred).
• 2 years of experience or less in a similar role.
• Experience operating POS systems and retail software tools.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service and assist with product questions and recommendations.
• Maintain store standards for merchandising, cleanliness, and safety.
• Perform cash register transactions accurately (sales, returns, exchanges, loyalty).
• Assist in inventory flow and ensure efficient product replenishment.

Skills

Customer service

Sales ability

Communication

Education

High School Diploma or GED

Tools

POS systems

Retail software

Job description

Centralia Outlets

140 W High St St 140

Centralia, WA

9831

Pay: $18 per hour

Hiring 16+ years old

• Flexible work schedules with opportunities for advancement.
• Wellness time off to support your health and wellness journey
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork".

HOWYOU'LLMAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. Pay Range: $18.00 - $25.92 Expected Pay Range for Hire: $18.00 - $19.00*Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.