Seasonal Part-Time Educator | Girard St. La Jolla

lululemon; San Diego (CA); On-site; USD 28,240 - 32,497; Part time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Job summary

A leading activewear retailer in San Diego is seeking an Educator to enhance the guest experience in stores. Responsibilities include providing product education, facilitating transactions, and ensuring a welcoming environment. Ideal candidates are passionate about customer service, flexible, and willing to work evenings and weekends. Competitive compensation and comprehensive benefits offered.

Qualifications

• Must be legally authorized to work in the country.
• Able to work flexible hours including evenings and weekends.
• Must be 18 years of age or older.

Responsibilities

• Interact with guests for a positive experience.
• Assist with customized purchase solutions.
• Provide technical product education.
• Facilitate seamless guest transactions.

Skills

Guest Experience

Collaboration

Integrity

Adaptability

Communication

Education

High school diploma, GED, or equivalent

Job description

Overview

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities

• Guest experience: Interact with guests to ensure a great guest experience while valuing guests’ time.
• Needs assessment: Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Product education: Provide technical product education by articulating the value and benefit of the product.
• Omnichannel and transactions: Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store) according to company standards.
• Engagement: Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Feedback and action: Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Working With Others

• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

• Product presentation: Restock, restock depleted items, and relocate items to the floor from inventory according to company standards.
• In-store technology: Use in-store technology to support store operations and provide positive guest experiences.
• Store cleanliness: Perform cleaning tasks as needed to maintain the luxury environment of the store.
• Safety and compliance: Understand and adhere to people safety policies and procedures to maintain a safe work environment; follow applicable policies, procedures, and laws.

Key Skills & Core Values

• Inclusion & Diversity: Creates/supports an inclusive environment that values differences.
• Integrity/Honesty: Acts honestly, fairly, and ethically.
• Guest Experience: Enjoys working with guests and helping them
• Personal Responsibility: Takes responsibility and is dependable
• Self-Awareness: Understands how words or actions may be perceived by others
• Collaboration and Teamwork: Works productively with others and seeks diverse perspectives
• Enthusiasm: Is enthusiastic about work and makes it engaging

Job Requirements

Eligibility

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Availability

• Willing to work a flexible schedule including evenings, weekends, and holidays

Other Requirements

• Willing to work in an environment with bright lights and loud music
• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Willing to work as part of a team and also complete some work independently

Job Assets

• Education: High school diploma, GED, or equivalent

In keeping with our mission, please connect with us at [e-mail] if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.

Compensation & Benefits

Base Pay Range: $20.50 - $23.59/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $22.50 - $25.59/hour

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.

At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.