Seasonal Part-Time Educator | Easton Town Center

lululemon

Columbus (OH)

Hybrid

USD 25,000 - 29,000

Part time

3 days ago

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Benefits offered by this job

Extended health benefits

Paid time off

Employee discount

Wellbeing programs

Fitness & yoga classes

Parenthood top-up

Development course offerings

Job summary

lululemon Easton Town Center in Columbus, OH is seeking a Seasonal Part-Time Educator to deliver world-class guest service and share high-quality product education while embracing our community values. You will move across the floor, assist guests with needs, and participate in omnichannel programs.

The role requires flexibility to work evenings, weekends, and holidays, with a focus on teamwork, inclusivity, and a positive store atmosphere.

Qualifications

Inclusive mindset and willingness to celebrate differences.
Honest, fair, and ethical behavior in daily work.
Passion for guest experience and helping customers.
Accountability for actions and dependable in a busy retail environment.

Responsibilities

Create exceptional guest experiences and engage with customers to understand needs.
Provide expert product education and articulate benefits of lululemon items.
Handle guest transactions accurately and support omnichannel programs.
Maintain store presentation and restock items to ensure an organized sales floor.
Collaborate with team members to ensure inclusive, productive environment.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma

Job description

Seasonal Part-Time Educator | Easton Town Center

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary:

The Educator role is the foundation of our success as an organization. Educators are experts in creating world‑class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities of the Job

Guest (i.e., Customer) Experience

Interact with guests to ensure a great guest experience in a manner that values guests’ time.
Assess guests’ needs to provide customized, effective purchase and return solutions and support.
Provide technical product education by articulating the value and benefit of the product.
Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Working with Others

Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
Establish supportive and productive relationships with all team members.
Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
Use in-store technology to support store operations and provide positive guest experiences.
Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Perform work in accordance with applicable policies, procedures, and laws or regulations.

Key Skills & Core Values You Bring

Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
Integrity/Honesty: Behaves in an honest, fair, and ethical manner
Guest Experience: Enjoys working and connecting with, understanding, and helping guests
Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
Self-Awareness: Is aware of how words or actions may be perceived by or affect others
Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging

Job Requirements

Must be legally authorized to work in the country in which the store is located
Must be 18 years of age or older
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
Must have the ability to travel to assigned store with own transportation methods

Availability

Willing to work a flexible schedule including evenings, weekends, and holidays

Other Willingness Requirements

Willing to work in an environment with bright lights and loud music
Willing to move through a store for most of a shift to help guests and accomplish work
Willing to move boxes weighing up to 30 lbs (13.6 kg)
Willing to work as part of a team and also complete some work independently

Job Assets (i.e., nice to have; not required)

Education: High school diploma, GED, or equivalent

In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.

Compensation & Benefits Package

Compensation & Benefits Package
Base Pay Range: $18.00 - $20.71/hour, subject to minimum wage in the location
Target Bonus:$2.00/hour
Total Target Base Pay Range: $20.00 - $22.71/hour
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: