Seasonal Part Time

Ralph Lauren; Rosemont (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

Ralph Lauren in Illinois is recruiting Part-Time Brand Ambassadors who put the customer first and deliver a personalized shopping experience while supporting daily sales goals.

You will engage with customers, participate in training, and help drive sales through in-store and omnichannel initiatives such as Gladly and JRNI, while upholding RL brand standards and core values.

Flexibility for day/evening/weekend shifts, ability to lift up to 30 lbs, and a collaborative team environment are required.

Qualifications

• Retail experience or similar in a high-volume or high-profile environment preferred
• Ability to communicate effectively with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; lift up to 30 lbs and climb moderately
• Ability to operate the register and stand/move/walk for long periods
• Flexible schedule including day, evening, weekends and possibly overnight shifts and travel as required
• Ability to build and maintain positive relationships with customers, management and coworkers

Responsibilities

• Drive daily, weekly, and monthly sales goals.
• Focus on the customer at the core of all decisions to drive business.
• Participate in team training to improve results.
• Support omnichannel initiatives and use of new purchasing tools.
• Ensure store standards and brand alignment.
• Provide feedback to Management on successes and opportunities.
• Build client relationships and broaden customer accessibility to products.

Skills

Sales goals

Customer focus

Team training

Omnichannel

Customer experience

Brand alignment

Core values

Collaboration

Networking

Feedback to management

Omnichannel tools

Product discovery

Opportunities feedback

Store standards

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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Part-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.

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• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides on going feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

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• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Ability to build and maintain positive working relationships with customers, management and co-workers.