Seasonal, Operations Technical Specialist

H&R Block; Washington (District of Columbia); On-site; USD 26,560 - 39,798; Full time

Benefits offered by this job

Medical and prescription drug coverage

Retirement Savings Plan (401(k))

Employee Assistance Program

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist in Washington, D.C. to assist with office readiness across the tax office network. Responsibilities include performing basic building maintenance, delivering supplies, and setting up seasonal offices according to brand standards.

Candidates should possess a high school diploma or equivalent and have a basic understanding of IT and Microsoft applications. Competitive compensation and benefits are offered.

Qualifications

• Knowledge of basic building maintenance tasks.
• Ability to support multiple office locations.
• Reliable transportation required.

Responsibilities

• Perform basic building maintenance across tax office locations.
• Deliver supplies and materials in an organized manner.
• Set up seasonal tax offices according to guidelines.

Skills

Knowledge of Outlook and Microsoft Suite applications

Basic IT knowledge

Decision-making skills

Effective communication skills

Time management skills

Ability to lift 55 pounds

Education

High school diploma or equivalent

Job description

H&R Block is a leading provider of tax preparation and financial services, offering a vibrant work environment and opportunities for growth.

What you’ll do

As a seasonal Operations Technical Specialist, you will support office readiness across H&R Block’s tax office network.

Day to day, you’ll…

• Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low‑voltage electrical work and repairing minor damages
• Deliver supplies and materials to and from tax office locations in a timely and organized manner
• Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
• Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
• Maintain an inventory of district resources
• Track and control hot spare computer equipment in the district
• Document hardware problems and their resolution within the ticketing system
• Maintain up-to-date technical knowledge of the department’s supported products and systems
• Participate in all required training relevant to the position and perform other duties as assigned

Education

High school diploma or equivalent.

What you’ll bring to the team

• High school diploma or equivalent

Work Experience

• Knowledge of Outlook and Microsoft Suite applications, including virtual tools
• Basic IT knowledge, including ability to set up, maintain, and troubleshoot computer hardware
• Reliable transportation to travel between office locations as required
• Ability to work independently
• Ability to lift 55 pounds
• Demonstrated decision‑making, analytical, and problem‑solving skills
• Organization, prioritization, and project coordination skills
• Effective oral, written, and interpersonal communication skills; can interact with all levels of associates
• Effective time management and multi‑tasking skills
• Ability to follow direction

Benefits

You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well‑being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer

H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex‑based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short‑term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$19.28 – $28.89