Seasonal Operations Associate (Part-Time) - Southpark Mall

Alo; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Monthly Store Incentives

Clothing Allowance

Free membership to ALO Wellness Club

Job summary

ALO at Southpark Mall in Charlotte, NC is seeking a Seasonal Operations Associate (Part-Time) to support peak periods with exceptional guest experiences and brand execution. You will help ensure inventory accuracy, visual standards, and efficient operations across the store.

This role requires up to 20 hours per week during the holiday season blackout period. ALO perks include monthly incentives, clothing allowance, and Wellness Club membership.

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment.
• Ability to lift, push, carry or move up to 50 pounds.
• Constant movement in and around all store areas; able to stand entire shift.
• Aligns with ALO’s Guiding Principles.

Responsibilities

• Execute inventory management to maximize accuracy and reduce shrink.
• Investigate and address inventory accuracy issues with store leadership.
• Support shipment, receiving, replenishment, and floor set updates.
• Maintain strong visual standards for the sales floor.
• Collaborate with budgets, reporting, and vendor relationships to optimize operations.
• Ensure a safe, efficient stockroom and store environment.
• Move dynamically on the retail floor to support business needs.
• Drive business metrics and customer satisfaction through service excellence.

Skills

Customer service

Teamwork

Stock movement

Mobility

Job description

Seasonal Operations Associate (Part-Time) - Southpark Mall

Southpark Mall, Charlotte, NC (10032)

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Seasonal Operations Associate supports store goals during peak and high-volume business periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through authentic connection, product expertise, and personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high-performing team environment.

JOB RESPONSIBILITIES

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy & reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to elevate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

ASSOCIATE QUALIFICATIONS

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles

SEASONAL SCHEDULE

Part-Time non-exempt associates are expected to work up to 20 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 22nd).

JUST SOME OF THE PERKS

• Monthly Store Incentives
• Clothing Allowance
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

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