Seasonal Operations Associate (Part-Time) | Oakbrook Boutique

Christian-Dior; Chicago (IL); Presencial; USD 28 000 - 40 000; Tempo integral

Resumo da oferta

Parfums Christian Dior in Chicago is seeking a Seasonal Boutique Operations Associate to support stock management, visual merchandising, and store operations in a fast-paced luxury environment. The role runs from October 27 to January 2027 and requires full availability for the duration.

You will assist the boutique manager with inventories, flows, POS maintenance, and reports, coordinate with supply chain, maintain a pristine boutique, and help lead a small operational team during high-traffic

Qualificações

• Minimum three years’ experience in stock management.
• Retail or administration experience, ideally in luxury.
• Digital savvy; comfortable with operational POS systems.
• Proficient in Microsoft Office suite (Word, Excel, Outlook) and HRIS/ERP tools.
• Available to work weekends, holidays, and evenings.

Responsabilidades

• Assist boutique manager with stock control, inventories, and CRM follow-up.
• Coordinate stock flows with supply chain, flag seasonal needs.
• Manage non-sale items (testers, samples, GWP) and reports with supply chain.
• Ensure proper reporting and shrinkage control for store operations.
• Oversee Back of House organization and stock deliveries.
• Maintain pristine visuals and mounting for launches; coordinate with HQ Visual Merchandising.
• Operate POS systems and support IT/tools maintenance.
• Supervise temporary staff and event-related operations.

Conhecimentos

Stock management

Retail experience

POS systems

Microsoft Office

Weekend availability

Ferramentas

POS systems

HRIS tools

Descrição da oferta de emprego

• Contract
• Compensation: up to USD 25 - hourly

Company Description

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faireof its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.

Parfums Christian Dior is part of the LVMH Group.

This is a Seasonal contract position from October 27th - January 2027. Candidates must have full availability for the duration of the contract.

Job Description

In a dynamic and fast paced environment, the Seasonal Boutique Operations Associate is a critical component of the business, contributing to keep our stores beautiful and running smoothly and fueling the success of our front of house team. They are a key contributor to ensure the best efficient & optimized working conditions for our retail team and the best experience for our clients. They will also contribute to the POS retail performance.

MAIN RESPONSIBILITIES

STOCK MANAGEMENT:

• Assist the boutique manager with stock management tasks for saleable products (inventories preparation, rotating inventories, out-of-stock monitoring, CRM follow-up). Optimize the frequency of delivery in function of the spaces available front and back of house
• Assist the boutique manager for flows and stock levels in constant exchange with the supply chain, alert according to tourist seasonality and trade plan
• Responsible for flows of non-saleable products (testers, samples, GWP) and Art Of Gifting. Be a driving force behind proposals for store requirements and anticipate future requirements in line with event plans or key commercial periods
• Create and exchange reports with supply chain to determine stock thresholds by axis and space, identify top-movers, slow-movers and store requirements. Alert on stock levels, out-of-stocks and discrepancies, with action plans to improve the situation and secure sales
• Support boutique manager and facilitate business controls (i.e. internal audit, policies and procedures, cycle counts, support annual store physical inventory, off cycle counts, others)
• Achieve a healthy shrinkage and accuracy rate

VISUAL MERCHANDISING:

• In charge of Visual Merchandising: order POSM and testers, manage the boxes reception and unpacking, setting displays and report excellence of execution with pictures to management and HQ Visual Merchandising team for each launch of product in all axis
• In charge of Visual Merchandising for High Profile Placements, beauty classes and in-store events
• Communicate missing or damaged pieces to managers and supply chain and follow up
• Play an active role in maintaining an esthetically pristine and hygienic boutique environment

STORE MANAGEMENT:

• Responsible for Back of House organization and optimization: Sort, set in order, shine, standardize, sustain the back of house for the team efficiency and best working conditions.
• Manage deliveries and dispatch stock on the different spaces of the store
• In charge of POS maintenance reports to NY headquarters and follow up with store design teams
• In charge of digital tools maintenance (e.g. wifi, cash register, consultation tools), report to NY headquarters and follow up with IT teams
• Manage all in-house and/or third-party cleaning teams and ensure they meet agreed standards by providing feedback, coaching and escalating issues as required
• Manage the operations extra staff provider to ensure presence of temporary staff for operations (e.g. Art Of Gifting preparation during key commercial period) and ensure the temporary staff meet agreed standards by providing feedback, coaching and escalating issues as required
• Responsible to order hygiene and administration tools
• Assist the boutique manager in organizing the permission application for event suppliers with retailer or mall
• Assist the boutique manager in shift planning integration and management
• Lead in coordinating deliveries to boutique location with manpower, storage and business need in mind

GENERAL DUTIES:

• When not included in standard operations procedure, works with relevant stakeholders with an understanding of situation and make decisions with brand and client in mind
• Play an active role in maintaining an esthetically pristine and hygienic boutique environment.
• Follow Parfum Christian Dior’s policies and procedures
• Lead retail team with operational excellence by ensuring all procedures are aligned – sales, transfers, stock adjustments, after-sales services, omnichannel services, other policies.
• Be fully integrated to the store team (participate in the morning brief) and contribute to achieving the overall objectives of the store
• Develop the highest Brand and product knowledge. Attend all offsite Seasonal Schools and Dior training programs.
• Demonstrate immaculate personal grooming standards in accordance with the Dior grooming guidelines, inclusive of wearing the Dior uniform.

Qualifications

• Minimum three years’ experience in stock management
• Mandatory experience in retail or administration, ideally in luxury
• Digital savvy; experience/comfortable with operational POS systems
• Proficient in Microsoft Office, Word, Excel. Outlook, HRIS systems, Power Point, Client tracking systems and Point of Sales (POS)
• Able to work on weekends, holidays, and evenings

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $25.00 per hour.