Seasonal Operations Associate - Glenbrook Mall

JCPenney; Fort Wayne (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount on JCPenney merch

Job summary

JCPenney in Fort Wayne is seeking a Seasonal Operations Associate to help create an outstanding customer experience by performing store operations before opening. This is an early morning position and you will work with the task team to prepare the store.

You will handle pricing and signing, replenish merchandise, receive and unload shipments, keep backroom standards, support online order pickup, and execute merchandising plans with attention to detail.

Qualifications

• Customer service skills on the sales floor.
• Ability to execute pricing and signing accurately.
• Assist with replenishment, restocking and backroom organization.

Responsibilities

• Provide customer service and assist customers with questions while moving around the store.
• Execute pricing and signing across the store quickly and accurately.
• Replenish and restock merchandise to ensure sizes and styles are available.
• Receive and unload merchandise and prepare it in the backroom.
• Maintain backroom standards: safe, clean and organized.
• Support online jcp.com pick up orders and fulfill customer requests.
• Help implement merchandising plans and ensure standards are followed.
• Participate in training and learning opportunities to improve knowledge.

Job description

Do you like working with your hands and staying active? Do the words "order" and "process" get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? Well, being a Seasonal Operations Associate might be the position for you! A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on your work ethic and availability.

Primary Responsibilities

• Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
• Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
• Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
• Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
• Backroom standards: You keep the stockroom safe, clean, and organized .
• On-line jcp.com pick up: You may be responsible for finding and fulfilling orders placed online.
• Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
• Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.

Core Competencies & Accomplishments

Results

Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.

Ownership:

Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.

Intensity

Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.

What You Get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com

About JCPenney

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Pay Range

USD $12.00/Hr -USD $15.00/Hr.