Seasonal Operations Associate

Brobston Group; Altoona (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Brobston Group in Altoona, IA, seeks a retail associate to deliver a polished Ralph Lauren experience through attentive service and personalized styling.

You will help achieve sales goals, capture client data, and maintain store standards while collaborating with teammates. A flexible schedule, including weekends and evenings, is preferred to meet store needs and customer demand.

Qualifications

• Experience in a high-volume or high-visibility specialty environment is preferred.
• Strong communication skills and ability to build relationships with customers and coworkers.
• Able to operate a register, stand and walk for extended periods, and lift up to 30 pounds.
• Willingness to work a flexible schedule including days, evenings, and weekends.
• Experience using digital tools to engage customers and complete sales.

Responsibilities

• Provide attentive customer service and personalized product and styling recommendations.
• Support sales goals, clienteling, customer data capture, and store initiatives.
• Maintain visual standards and balance store tasks with customer needs.
• Collaborate with colleagues, support team training, and contribute to a positive work environment.

Skills

Sales experience

Communication

Cash handling

Flexible schedule

Digital tools

Tools

POS system

Job description

Summary

Supports store operations while helping deliver a polished, customer-focused Ralph Lauren experience. The role involves assisting customers with product recommendations, supporting sales goals, and maintaining store standards.

Responsibilities

• Provide attentive customer service and personalized product and styling recommendations.
• Support sales goals, clienteling, customer data capture, and store initiatives.
• Maintain visual standards and help balance store tasks with customer needs.
• Collaborate with colleagues, support team training, and contribute to a positive work environment.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive relationships with customers and colleagues.
• Be able to operate a register, stand and walk for extended periods, and lift or climb up to 30 pounds.
• Be available for a flexible schedule that may include days, evenings, and weekends.
• Experience using digital tools to sell to customers is preferred.