Seasonal Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Louisville (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members in Louisville for an entry-level retail role focused on delivering an excellent customer experience. You will engage with customers, maintain a clean store, and support operations across areas as needed.

Responsibilities include handling purchases, promoting loyalty programs, and upholding merchandising standards, with a strong emphasis on safety and policy adherence.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases/returns accurately and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the sales floor.
• Participates in store recovery and cleanliness throughout the day.
• Adheres to labor laws, policies, and procedures.
• Supports store safety and shrink reduction initiatives.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members in Louisville for an entry-level retail role focused on delivering an excellent customer experience. You will engage with customers, maintain a clean store, and support operations across areas as needed.

Responsibilities include handling purchases, promoting loyalty programs, and upholding merchandising standards, with a strong emphasis on safety and policy adherence.