Seasonal Merchandiser & Customer Service Pro

totalwine; Spokane Valley (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Washington state is seeking a Seasonal Merchandiser to join our store team. You will maximize product inventory, build displays, stock merchandise, and support curbside pickup and delivery services as needed.

You will greet customers, share product knowledge, participate in wine, spirits, and beer training, and stay informed on promotions and loyalty programs. The role requires flexibility, including evenings and weekends, and adherence to safety and alcohol regulations.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Inventory management

POS systems

Flexible schedule

Delivery and logistics

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Washington state is seeking a Seasonal Merchandiser to join our store team. You will maximize product inventory, build displays, stock merchandise, and support curbside pickup and delivery services as needed.

You will greet customers, share product knowledge, participate in wine, spirits, and beer training, and stay informed on promotions and loyalty programs. The role requires flexibility, including evenings and weekends, and adherence to safety and alcohol regulations.