Seasonal Merchandiser & Customer Experience Pro

Total Wine & More; Tustin (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

HSA/FSA

Life insurance

Parental leave

Pet insurance

Tuition assistance

Career development

Consumer classes

And more

Job summary

Total Wine & More in California is seeking a Merchandiser to help maximize inventory, stock displays, and support our online order fulfillment. You will greet customers, share product knowledge, and participate in wine and spirits training to enhance customer experiences.

Role may include front-end duties, housekeeping, and ensuring store safety and compliance with alcohol laws. The position offers generous benefits, paid time off, and opportunities for career development.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, process freight, stock merchandise and build displays.
• Greet customers, deliver personalized service and inform about products.
• Participate in wine, spirits and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders safely and per company policies; assist with pickup/delivery as needed.

Skills

Customer service

Retail experience

Flexibility

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in California is seeking a Merchandiser to help maximize inventory, stock displays, and support our online order fulfillment. You will greet customers, share product knowledge, and participate in wine and spirits training to enhance customer experiences.

Role may include front-end duties, housekeeping, and ensuring store safety and compliance with alcohol laws. The position offers generous benefits, paid time off, and opportunities for career development.