Seasonal Merchandise Associate — Employee Discount + Growth

The TJX Companies, Inc.; Citrus Heights (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation program

Bereavement leave

401(k) contributions

Child care discount

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a Customer Service focused team member for our HomeGoods location in Citrus Heights, CA. You will deliver a highly satisfying customer experience while upholding store standards, safety, and loss prevention policies.

You may be cross-trained to support multiple areas of the store. You should bring excellent customer service skills, be able to flex your schedule, communicate effectively, and work well with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Physical work

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a Customer Service focused team member for our HomeGoods location in Citrus Heights, CA. You will deliver a highly satisfying customer experience while upholding store standards, safety, and loss prevention policies.

You may be cross-trained to support multiple areas of the store. You should bring excellent customer service skills, be able to flex your schedule, communicate effectively, and work well with peers and supervisors.