Seasonal Merchandise Associate

The TJX Companies, Inc.; Boca Raton (FL); On-site; USD 27,000 - 36,000; Full time

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring a customer-focused associate in Boca Raton to ensure a superior shopping experience. You will interact with customers, maintain a clean store, and support daily operations while adhering to policy and safety standards.

You should bring excellent customer service skills and be available to work a flexible schedule to meet business needs. Training and growth opportunities are offered within TJX's global portfolio of brands.

Qualifications

• Excellent customer service skills.
• Able to work flexible schedule.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and upholding service standards.
• Rings customer purchases and returns accurately and processes transactions per procedures.
• Promotes credit and loyalty programs to customers.
• Maintains merchandising standards and keeps the sales floor organized and clean.
• Participates in store recovery, safety, and loss prevention initiatives.
• Performs other duties as assigned to support store operations.

Skills

Customer service

Flexible schedule

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs