Seasonal Luxury Client Experience Ambassador

LVMH; Florida; On-site; USD 19,000 - 30,000; Full time

Job summary

Tiffany & Co. is seeking Seasonal Team Members who embody the Tiffany brand in every client interaction during the holiday season. You will be a positive brand ambassador, delivering memorable experiences and assisting with various store duties to support sales and service goals.

Ideal candidates have strong communication and client service skills, with the flexibility to work nights, weekends, and holidays in a luxury retail environment.

Qualifications

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, and client service skills with the ability to prioritize while balancing multiple tasks.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations neat and organized.
• Assist operations team with policies and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Strong communication skills

Customer service

Ability to work non-traditional hours

Hospitality mindset

Job description

Tiffany & Co. is seeking Seasonal Team Members who embody the Tiffany brand in every client interaction during the holiday season. You will be a positive brand ambassador, delivering memorable experiences and assisting with various store duties to support sales and service goals.

Ideal candidates have strong communication and client service skills, with the flexibility to work nights, weekends, and holidays in a luxury retail environment.