Seasonal Loss Prevention Agent (9am-5pm)

GameStop; Grapevine (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

GameStop is seeking a Loss Prevention Associate in Grapevine, Texas. The role involves reducing losses from theft and ensuring the safety of associates and merchandise. You will conduct security patrols, manage access control, and monitor surveillance systems.

The ideal candidate should be at least 18 years old, possess a High School Diploma or GED, and have prior experience in loss prevention if possible. Strong communication and conflict management skills are essential to thrive in this demanding environment.

Qualifications

• Must be at least 18 years of age.
• Previous experience in a loss prevention position preferred.
• Ability to stand and walk for extended periods, up to 8 hours.

Responsibilities

• Reduce DC / Refurb losses from theft.
• Monitor security patrols and implement corrective actions.
• Ensure safety compliance and report unsafe conditions.

Skills

Effective communication

Information monitoring

Conflict management

Stress tolerance

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Responsibilities

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Reduce DC / Refurb losses created by external and internal theft.
• Respond quickly, within GameStop expectations, to emergencies and possible confrontations of a volatile nature.
• Conduct security patrols in specified areas, identify deficiencies, vulnerabilities or safety violations, and develop and implement corrective actions.
• Prevent loss of or damage to merchandise/building or injury to associates by monitoring in-house security and surveillance systems; ensure that monitoring equipment, such as CCTV and alarm systems, is functioning appropriately.
• Control access to property, screening all incoming and outgoing traffic, ensuring that only appropriate personnel are able to gain access to and from the distribution center and/or Store Support Center.
• When instructed, participate in internal theft investigations in accordance with the organization’s Loss Prevention Internal Theft Investigation and Confidentiality Guidelines.
• Report findings of investigations in writing to the Assistant DC LP Manager for appropriate disposition.
• Monitor inbound and outbound trailers at the security gate to ensure safety of normal operations.

Related Competencies

• Information Monitoring – Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
• Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Safety Intervention – Follows regulations and safety procedures and asks others to follow them to ensure safety of the organization. Continually monitors and checks equipment to ensure optimal safety compliance. Reports and/or corrects unsafe working conditions until resolved.
• Stress Tolerance – Stays focused on work tasks and productively uses time and energy when under stress. Presents a positive disposition and maintains constructive interpersonal relationships even when under stress.

Qualifications

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION And/or EXPERIENCE)

• Must be at least 18 years of age and present state required proof of age documents.
• Previous experience working in a loss prevention position preferred
• High School Diploma or GED preferred
• Ability to bend, stoop, reach with arms and hands, and climb on ladders
• Available to work for extended periods (up to 8 hours per day, 6 or 7 days a week)
• Must be able to walk and stand for 8 hours or more a day, especially during high-activity periods throughout the year

Minimum Qualifications, Job Skills, Abilities

• Communicate effectively with others, with widely varied responsibilities, using written and spoken English
• Working knowledge of Microsoft Office (Outlook, Word, Excel)
• Working knowledge of basic math functions (add, subtract, multiply, divide)
• Possess the dexterity to utilize writing utensils (pen/pencil), calculators, small hand-held tools, manual razors and other mechanical/electrical equipment without assistance
• Ability to work under demanding time constraints and workflow
• Ability to understand and comply with all GameStop policies and procedures, including but not limited to, those related to attendance, safety, conflict of interest, confidentiality, honesty and ethical conduct.