Seasonal Kids' Store Associate — Customer Experience

Carter's, Inc.; Montebello (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Flexible schedules

Brand discount 30%

Referral bonuses

Tuition-assisted education

English language support

Development programs

Job summary

Carter’s, Inc. is seeking a Seasonal Associate to be the first face of the Carter’s brand for growing families.

You’ll greet customers, introduce them to our baby essentials, and help families prep for school, delivering friendly service in a busy retail environment. You’ll learn product styles and benefits, resolve issues with a positive mindset, assist with omnichannel shopping, and execute POS transactions.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Flexibility

Job description

Carter’s, Inc. is seeking a Seasonal Associate to be the first face of the Carter’s brand for growing families.

You’ll greet customers, introduce them to our baby essentials, and help families prep for school, delivering friendly service in a busy retail environment. You’ll learn product styles and benefits, resolve issues with a positive mindset, assist with omnichannel shopping, and execute POS transactions.