Seasonal Insurance QA Auditor (Remote)

TRUBRIDGE, INC. A CORPORATION OF OHIO

Louisville (KY)

On-site

USD 16,531 - 17,908

Full time

14 days+

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Job summary

TRANZACT is a leading insurance services company seeking a QA Representative to monitor sales and enrollment activity for compliance with legal, regulatory, and carrier requirements while ensuring scripts are followed. This remote, full-time temporary role runs Monday–Friday, about 40 hours per week, with a duration through December 8, 2026 and potential extension.

Strong written and verbal communication, attention to detail, and basic computer skills are needed.

Qualifications

High school diploma or GED or equivalent.
1+ year of customer service experience.
Typing speed of at least 20 WPM.
Proficiency with Windows, Microsoft Office, email and internet navigation.
Strong written and verbal communication skills.

Responsibilities

Monitor sales and enrollment activities for compliance with legal, regulatory, and carrier requirements.
Locate customer data across systems including call recordings and enrollment tools.
Verify information on approved websites to ensure accuracy presented to customers.
Maintain understanding of products and plan compliance requirements.
Document findings and provide clear, factual explanations of conclusions.
Conduct sales/enrollment audits in response to allegations or issues.