Seasonal Housekeeping at The Wilds

Columbus Zoo and Aquarium; Cumberland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Wilds is seeking a Seasonal Housekeeper to help create a clean, welcoming guest environment across cabins, facilities, restrooms, and common areas. You will support conservation and hospitality while maintaining high cleanliness standards and teamwork with other departments.

Responsibilities include cleaning, stocking supplies, safe handling of materials, and providing positive guest interactions in a dynamic outdoor/indoor setting.

Qualifications

• Must be 16 years or older.
• Possession of a valid state-issued identification.
• Ability to work outdoors and indoors in varying weather conditions.

Responsibilities

• Clean and prepare guest cabins, restrooms, and facilities following established cleanliness standards.
• Stock guest areas with linens, toiletries, and supplies.
• Maintain lodging common areas and public spaces in a clean, safe condition.

Skills

Attention to detail

Communication

Teamwork

Guest service mindset

Physical stamina

Job description

Help create a clean, welcoming, and memorable environment for every guest at The Wilds. As a Seasonal Housekeeper, you’ll play a key role in maintaining cabins, guest facilities, restrooms, and common spaces while supporting our mission of conservation, guest care, and exceptional hospitality.

Guest Area Cleaning & Presentation

• Clean and prepare guest cabins, restrooms, and facilities following established Wilds cleanliness standards.
• Ensure all guest areas are stocked with appropriate supplies (linens, toiletries, paper products).
• Maintain cleanliness of lodging common areas, gift shop restrooms, and public spaces as assigned.
• Ensure rooms and common areas meet appearance, sanitation, and safety expectations before guest use.

Laundry & Supplies

• Wash, dry, fold, and organize linens and laundry as assigned.
• Maintain and transport housekeeping carts, ensuring adequate supply levels throughout shifts.
• Assist with inventory rotation and proper storage of supplies and equipment.

Operational Safety & Standards

• Follow all cleaning procedures and chemical safety guidelines according to training and manufacturer instructions.
• Report maintenance issues, damage, or safety hazards promptly to the appropriate supervisor.
• Maintain secure and responsible key handling at all times.

Teamwork & Mission Support

• Work collaboratively with Facilities, Guest Services, and Visitor Operations teams to support daily needs.
• Communicate effectively via two‑way radio as required.
• Strive to further the mission of The Wilds and support the Columbus Zoo Family of Parks.

Minimum Requirements

• Must be 16 years or older.
• Possession of a valid state-issued identification.
• Ability to work outdoors and indoors in varying weather conditions.

Customer Service & Professionalism

• Positive, professional attitude and teamwork mentality.
• Good communication skills, both verbal and written.
• Ability to interact professionally with guests while working in lodging environments.

Work Style & Core Skills

• Strong attention to detail and organizational skills.
• Ability to adapt in a fast‑paced work environment.
• Ability to prioritize multiple cleaning assignments efficiently.
• Ability to follow safety procedures and cleaning protocols

Physical & Environmental Requirements

• Ability to lift, push, or pull up to 25-35 lbs.
• Ability to stand, walk, bend, and perform repetitive motions for extended periods.
• Comfortable using basic cleaning tools (vacuum, mop, broom, etc.).

Compliance & Employment Requirements

• Successfully complete a pre-employment drug screening and background check.
• Subject to the Drug-Free Workplace Policy, BMV Check, and Criminal Background Check
• This position is not eligible for overtime pay.