Seasonal Host

basspro; Bridgeport (CT); In loco; USD 17.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Discounts on retail merchandise and餐厅

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Descrizione del lavoro

Bass Pro Shops is seeking a friendly Host to greet guests, manage seating, and assist with reservations in a fast-paced restaurant environment. You will provide exceptional customer service, support the team, and ensure guests have a welcoming experience from arrival to departure.

The role emphasizes strong guest relations, ability to memorize menu items, and teamwork with servers. Part-time hours and a friendly work atmosphere are offered at Bass Pro Shops.

Competenze

• Experience in consumer service and guest satisfaction.
• Willingness to learn and be a team player.
• Ability to memorize menu items and stay organized.
• Strong sense of urgency and guest focus.

Mansioni

• Greet guests as they arrive and seat them warmly.
• Manage wait lists and communicate wait times to guests.
• Seat guests at proper stations with menus and utensils.
• Answer questions about the menu, restaurant, and Bass Pro Shops; take reservations.
• Answer phones and book reservations as requested.
• Perform opening/closing side work and assist with table setup and pre-bussing.
• Acknowledge and thank guests on departure and maintain clean restrooms.
• Perform all other duties as assigned.

Conoscenze

Customer service

Team player

Flexibility

Menu knowledge

Formazione

High school diploma/GED

Descrizione del lavoro

POSITION SUMMARY:

The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

ESSENTIAL FUNCTIONS:

• Supports a strong commitment to world class customer service.
• Greets all restaurant patrons immediately upon their arrival.
• Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.
• Assigns guests to server stations in a fair and equitable manner; takes guests to server's station, along with the appropriate number of menus and seats guests accordingly.
• Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.
• Answers customer inquires about the menu, restaurant and Bass Pro Shops.
• Answers phones; books reservations as requested.
• Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.
• Acknowledges and thanks guests upon their departure from the restaurant.
• Maintains restrooms throughout shift.
• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

• High school diploma/GED preferred.

KNOWLEDGE, SKILLS, AND ABILITY

• Experience in and passion for consumer service
• Willingness to learn new skills and be a team player
• An attitude of flexibility and mindfulness about the team approach
• Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
• Ability to memorize and become knowledgeable of menu items
• Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction
• Intrinsically motivated takes pride in owns work
• Has the ability to stay calm, organized, and efficient when busy

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc.

INDEPENDENT JUDGEMENT :

Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Part Time Benefits Summary:

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Reasonable Accommodations

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].