Seasonal Holiday Retail Manager - Orland Square

Cherry Hill Programs; Orland Park (IL); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Same day pay options

Employee Referral Program

Exclusive Holiday Perks for You & Your

Your Family: 1 free Santa visit, 10+10

Descripción de la vacante

Cherry Hill Programs, Inc. is seeking a Local Manager in Orland Park, IL to lead a photo operations team during the holiday season. You will drive sales, ensure top-tier guest service, and manage daily site performance with a focus on creating magical experiences for families.

You’ll recruit and train staff, schedule shifts, handle deposits, and collaborate with venue partners to ensure smooth operations. This role requires flexibility, strong communication, and the ability to lift 10–25 pounds.

Formación

• Must be at least 18 years old.
• Excellent communication, organization, time management and problem solving.
• Able to lead a team, work independently and make sound decisions.
• Willing to attend pre-season training and work flexible hours.
• Ability to lift 10–25 pounds and stand for extended periods.

Responsabilidades

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond to business calls and emails promptly.
• Drive sales, manage cash handling, and monitor team performance.
• Submit deposits and financial paperwork daily.
• Coach staff to deliver exceptional guest service.
• Build relationships with venue partners and vendors.
• Support efficient operations with host venues.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Conocimientos

Team leadership

Scheduling

Staff training

Guest service

Sales performance

Communication

Problem solving

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

About Us

Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

Job Details

Local Manager – you’ll lead the team responsible for creating magical holiday memories for children and families. You’ll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, an exceptional photo experience, and outstanding guest service from start to finish.

Why You’ll Love Working With Us

• Build valuable leadership experience developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences
• Same day pay options for early access to your paycheck
• Employee Referral Program
• A fun, fast-paced environment where you’ll lead a team that helps create memorable experiences for families
• Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
• Exclusive Holiday Perks for You & Your Family:
  • One free visit with Santa for friends and family including:
  • 10 photo prints
  • 10 free holiday cards from Shutterfly
• A personalized digital message from Santa, powered by Portable North Pole
• 3 free months of access to Pixie Post, our digital greeting card platform

What You'll Do

• Foster a positive, team-focused work environment
• Create schedules and ensure proper staffing coverage
• Recruit, hire, train, and onboard team members
• Oversee daily operations and site performance
• Respond promptly to business calls and emails
• Drive sales, cash handling compliance, and team performance
• Verify and submit daily deposits and financial paperwork
• Coach team members to deliver exceptional guest service
• Build strong relationships with venue partners and vendors
• Partner with host venues to support efficient operations
• Resolve guest concerns and ensure positive experiencesManage seasonal setup, breakdown, and equipment security
• Perform additional duties as assigned

What We’re Looking For

• Must Haves:
  • Must be at least 18 years of age
  • Strong communication, organization, time management, and problem-solving skills
  • Ability to lead a team, work independently, and make sound decisions
  • Availability to attend required pre-season training
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
  • Availability to work approximately 40 hours per week, with additional hours as business needs require
  • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
• Nice to Haves:
  • Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
  • High school diploma or equivalent
  • Ability to use Microsoft Office and other business technology
  • Experience managing teams or operations across multiple locations
  • Demonstrated success driving sales, guest experience, and operational results
  • Experience with scheduling, training, coaching, and developing team members

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.