Seasonal Holiday Retail Manager: Lead & Delight Guests

Cherry Hill Programs; Trumbull (CT); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Same-day pay options

Referral program

Exclusive holiday perks for you & your

Family

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager in Trumbull, CT to lead the team during the busy season. You will oversee daily photo operations, drive sales, and ensure a memorable guest experience for families visiting Santa.

Responsibilities include staffing, training, scheduling, and coordinating with venue partners while maintaining high standards of guest service. This role offers part-time hours with opportunities for future seasons.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Staff scheduling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager in Trumbull, CT to lead the team during the busy season. You will oversee daily photo operations, drive sales, and ensure a memorable guest experience for families visiting Santa.

Responsibilities include staffing, training, scheduling, and coordinating with venue partners while maintaining high standards of guest service. This role offers part-time hours with opportunities for future seasons.