Seasonal Guest Experience Host – Retail & Attractions

Merlin Entertainments; Auburn Hills (MI); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Merlin Magic Pass

401(k) Program

Tuition Reimbursement Programs

Learning and Advancement Opportunities

Job summary

Merlin Entertainments, presenting SEA LIFE Michigan & Peppa Pig World of Play Michigan, seeks a Seasonal Retail Host to welcome guests and deliver memorable experiences. Availability includes 2–3 days per week with at least one weekend day; Wednesday and Sunday availability is required.

Join Team Merlin to spark joy for guests of all ages and keep attractions lively and engaging. Role emphasizes friendly interactions, energy, and reliable service.

Qualifications

• 6 months–1 year of experience in attractions, entertainment, retail, hospitality, or customer service preferred
• Friendly, outgoing, and confident in a fast-paced environment
• Strong communication skills and a passion for delivering great guest experiences
• Self-motivated and able to work independently or as part of a team
• Comfortable working around crowds, loud noises, and attraction environments
• Flexible to work days, nights, weekends, holidays, and special events

Responsibilities

• Deliver enthusiastic, friendly service while demonstrating the Merlin Values.
• Seek out guest interactions and help make every visit fun and memorable.
• Help manage guest lines and maintain a positive guest experience.
• Ensure public areas remain clean, organized, and fully stocked.
• Follow opening and closing procedures to help keep the attraction running smoothly.

Skills

Positive energy

Guest interactions

Communication skills

Teamwork

Customer service

Job description

Merlin Entertainments, presenting SEA LIFE Michigan & Peppa Pig World of Play Michigan, seeks a Seasonal Retail Host to welcome guests and deliver memorable experiences. Availability includes 2–3 days per week with at least one weekend day; Wednesday and Sunday availability is required.

Join Team Merlin to spark joy for guests of all ages and keep attractions lively and engaging. Role emphasizes friendly interactions, energy, and reliable service.